Shannon Pigram currently works at Norman, Disney & Young as global Professional Development Manager. He graduated from Monash University in 2015 with a Master’s degree in Business, Management, Marketing, and Related Support Services.

He previously worked for Xchanging, first as the learning and development manager for the state of Victoria, and then for three years as the national manager.


Originally hailing from Brisbane, Queensland, Shannon Pigram spent most of his life there. He attended Hendra Secondary College in from 1995 to 1999. He attained a graduate certificate in law from Griffith Universityin 2002.

After graduating, he took a break from school to develop his career in organisational development. He worked at WorkCover Queensland as a compliance officer from 2003 to 2008. The next three years were spent at QBE, first as a case manager before being promoted to a capability development consultant, which is where he started focusing on learning and engagement.

While still working, he earned his Master’s in Business, Management, Marketing, and Related Support Services from Monash University in 2015.


In 2012, Shannon Pigram started with Xchanging CSC UKI, an insurance company in Melbourne, as Learning and Development Manager for the state of Victoria. He successfully created strategies for continuous employee growth and education, helping maximise employees’ potential and encourage productivity.

After three years successfully facilitating programs at a state level, he was promoted to the national manager in 2015. As a national manager, he was responsible for company culture all over Australia.

Developing learning programs and employee engagement strategies are important aspects of his job. Truly passionate about employee engagement and talent management, he facilitates continued learning, improvement and strategy for continued business growth.

Shannon is part of a number of projects around the country. While he has busy schedule working at Xchanging, he also takes on other projects here and there. A born leader, he enjoys new challenges. Communicating and strategizing are his speciality.